Negotiations Certifications

Negotiations Certifications

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Course Information

Course Description

 Certified Negotiations Associate (NCN-A)
This course serves as an introductory certification course to the Negotiations Body of Knowledge (NBOK).  It can be used by anyone wanting to gain knowledge of the basic principles of negotiation as well as those who want to improve their existing negotiation skills and apply them in industry.
Certified Negotiations Professional (NCN-P)
This course delivers guidelines for conducting successful negotiations. The NBOK™ Guide was developed as a necessary guide for individuals and organizations to understand and effectively practice negotiation.  It provides a comprehensive framework that includes aspects and processes for preparing and conducting negotiations. The Aspects of Negotiation are the seven main facets that help you understand negotiation in principle. They are the fundamental features that must be understood in order to relate and compare the different forms of negotiation. The processes described in the NBOK™ Guide offer a systematic approach to negotiation that helps you achieve your preferred outcomes.


 Included in this Purchase

• High quality online videos • Classroom study materials • Mobile Apps • Engaging case studies • Chapter tests • Study guides and podcasts

Additionally, you will get access to a fully certified trainer to guide you along your online journey.  If you are ever stuck or need clarification, feel free to reach out to our instructors at or make an appointment.

Note:  If you have enrolled in the 100% online/self-paced version of this course, please allow up to 24-hour to gain access to your course room after enrollment. Once granted access, you will receive an email notification with your username and password.

System Requirements

Please note that this course requires the completion of a proctored exam, so you must have a webcam in working condition, or you will not be able to take the test.  The webcam will remain on during the test, and the video of your exam will be captured throughout the test. Additionally, a working headphone, or system microphone to connect to audio is required. The test works with the latest versions of internet explorer, google chrome, firefox and other popular browsers. 

Certification Exam Instructions

  • Step 1. Read the Exam PoliciesOnce in your course room, select "my exam"  from the left hand panel.
  • Step 2. Select the exam that you wish to take by selecting "Schedule" or "Take Exam." Verify your information is correct and select continue.
  • Step 3. Select the date and time you wish to sit for your proctored exam and select "continue"
  • Step 4. Verify the date and time and select "confirm."